Easy to run different reports. The customer service & support team has always been responsive to challenges. The Work Order, Lodging Statistics Report and Trial Balance Report. However with FDA, its so easy to pick this up quickly, even if you havent used a PMS system before you will be able to understand this software. Good system overall with different work areas and features. That might be a niche comment though :) Customer service has been notoriously unavailable on weekends, holidays, and outside of 9-5 PST work hours. We are looking forward to be using their full function of POS software. If there is....I want it. - create trouble tickets online, response time is satisfactory The best thing about FDA is how user friendly it is. ), or not easily accessible. In conclusion, we at Oasis Hotel are very happy with software and customer service. In short, we're incredibly happy with the report analytics, reservation system, and online reputation channels which save us a heap amount of time on complicated stuff and spare us more time to focus on the real hospitality service with our hotel guests. We like the chat box where you can reach support and speak to them. Overall, Frontdesk Anywhere has been a huge asset to the daily runnings of the business and I couldn't ask for a better program or team. Over all it does have be basics needed. Frontdesk Anywhere is a Hotel Management software. The online booking engine is perfectly fine but it could be better. Customers can book with Frontdesk Anywhere booking engine through Facebook and our own website. The software is easy to learn and use, a most important feature when training new employees. Entdecke kostenlose Live-Demos und vergleiche Frontdesk Anywhere mit … Other than the Cons mentioned, we really have no complaints. Contras: Met onze echte klantreviews kom je alles te weten over de plus- en minpunten op het gebied van gebruiksgemak, functies en klantenservice. They are very much in the "start up" "tweaking" phase and using their current customer base as guinea pigs in hopes to finally get to the product they wanted. Core Features. Right now you either have to select the previous day or use the check out options. FDA simply revolutionized our business, pulling everything together in a single platform. Even though I'm satisfied with its booking function, when it comes to Point of Sale, Revenues and Report functions, they still have room for improvement. Contras: Comentarios: There is a bit of a learning curve with all the features, but lots of resources are provided. I love that FDA is easy to use, and that I can make modifications to many things that I need to modify (plus can get in the backend and modify HTML, etc). Lees recente beoordelingen over Frontdesk Anywhere geschreven door geverifieerde gebruikers. There is a bit of a learning curve with all the features, but lots of resources are provided. Puntos a favor: Get opinions from real users about Frontdesk Anywhere with Serchen. I haven't tried to call in a long while because of my frustration around availability. This way you could see the check out and check in on the same day. It would be nice if you could drag reservations to different units instead of having to go into the folio and transferring that way. Typical Customers Pros : Easy to use and has a lot of features and integrations that more expensive PMS systems do not have. Your technicians are most appreciated for their depth of knowledge of how the software works. There are so many options for generating reports that I sometimes have trouble deciphering the titles and finding what I need. Enjoy the holidays with your families. Automatic itemized invoicing and auto-emails were our most basic requirements, and FDA goes far beyond. The major issue I have with this program is faulty reporting and functionality. Big loss in revenue capabilities for everyone. If its there and I can see it it should work. 3rd party software integration will allow this to be done, but including it in the package would make the system even stronger. I look forward to the up-dated software. FDA has been a great system for us to grow. Feedback from customers like you can indeed help shape how we develop and improve Frontdesk Anywhere in the future. would like features for analytics to be expanded but understand that is costly too. We had been reconciling to the Trial Balances Report but there is definitely a glitch somewhere. Contras: All emails sent to guest include price information and cannot be omitted - very often guest would think we are sending the same email though the information underneath the price information are different. Great adaptation to channel manager witch facilitates any hotel operations job. Now I still have to make my own reports to double check with reports from the system. Product Demo. Read Frontdesk Anywhere reviews from real users, and view pricing and features of the Hospitality Property Management software. Booking data is linked with OTAs and Frontdesk anywhrere booking engine. Easy to set up, quick to learn. I can install the phone software and then flip flop between the reservation system and the phone software and add the phone revenue but things always get missed and its very time consuming and not efficient. ", "Invoices sent as an email fail to be delivered. But I read in a response to another reviewer that there is one but it is only available to new customers??!!! They have been there since I started my position in September of 2017. Some things that I think should be customizable / better designed simply are not and I wish for a Spanish language backend that was fully functional, as much of my team is in Mexico, where our business is located. This allows us to adjust the our rate within a few second. Learn more about Frontdesk Anywhere from our verified reviews. We have an NEC and I cannot link my cash calling account software to it. The software is deployed in the cloud. I wish all your technicians a "Happy New Year!" Write a Review! That might be a niche comment though :) Customer service has been notoriously unavailable on weekends, holidays, and outside of 9-5 PST work hours. They are working on the reporting system in a newer version of the platform. Frontdesk Anywhere Price, Reviews & Ratings | GetApp Ireland 2020 I also like that I can manage all of the OTAs from this software. Thank you for the review and your insightful feedback. There are so many options for generating reports that I sometimes have trouble deciphering the titles and finding what I need. Comentarios: It's very simple and intuitive to use. I've followed up with our development team to ensure they are investigating the discrepancies you've noticed in your historical reports. It's eye-catching. Customers can book with Frontdesk Anywhere booking engine through Facebook and our own website. I must say that the main reason I still use this software is that it has a great customer support team!!! Browse through our customer reviews and learn more about their success stories. Ha utilizado el software durante: Más de dos años, Ha utilizado el software durante: Más de un año, Coordinator, Nunnally House & Development, Hospital y atención sanitaria, 1001-5000 empleados, Ha utilizado el software durante: 1-5 meses. The best thing about FDA is how user friendly it is. We are not able to change the subject (Guest Confirmation xxxxx) when sending manual email through the system. Your technicians are most appreciated for their depth of knowledge of how the software works. Why would you treat your new customers better than your existing ones. Easy to use and has a lot of features and integrations that more expensive PMS systems do not have. I am grateful for the technical support provided by India. Get free demos and compare to similar programs. As a web based system, I have access to all of my hotel properties from anywhere in the world, including my smart phone. Contras: Your system should also be able to integrate with the telephone system. Contras: Comentarios: It is comprehensive, unlike others we test drove, providing a depth of options and information to track. Is Frontdesk Anywhere the right Hospitality Property Management Software solution for your business? Average score. It's easy to make multiple prices for various dates, Christmas, summer, rainy season, etc. In hindsight, the difficulties we had were mostly due to the robust functionality, which we use every bit of. Visually, look and layout are very simple and chic. - cannot highlight rooms to create blocks/reservations (must open new reservation tab in either case) Sometimes I can see that there is availability in another unit and it still won't let me transfer guest. I could work anywhere and anytime. The grid view of our hotel rooms is a great visualization of hotel occupancy and available rooms. Many glitches that still continue, very disappointed. I wish you could see your check outs for the day from the "reservation tape" view. Front Desk Anywhere is an efficient and user friendly software. While many pieces of information can be tracked, we do have a wish list of items that have not yet been included but may be in the future version. Is Frontdesk Anywhere the right Hospitality Property Management solution for your business? With FDA our personal contact is always available and helps solve issues practically immediately. Housekeeping status was showing a room that had been checked in as "clean". Puntos a favor: FDA is good for a property of our size. We use the program 24/7 and are quite happy about it. Set up can be a little cumbersome, but that was simply due to now knowing what to ask. I was in immediate need for a new PMS system when my hard drive crashed and the current Software I was using was not being supported outside of the UK. Really, truly, having [SENSITIVE CONTENT HIDDEN] as a high-level contact who addresses our needs has been a huge bonus. I wish they had a "Today" button that would just take you back to the day you are on when you are processing future reservations. Designed and developed in San Francisco, Frontdesk Anywhere PMS is the award winning, web-based hotel management software dedicated to independent hotels, management groups, resorts and motels. Comentarios: Once I figure out what it is it's simple.... Easy to book and check room availability. Whoever made the product does have an understanding of user interface. Nothing comes across as you want it to. I haven't tried to call in a long while because of my frustration around availability. The more familiar one is with the software the easier it is to make adjustments. It is more of an IT company that attempted to go into hospitality and are not hitting the mark. Tech support is staffed by 3 of these 4 people, all very nice and accommodating to their best ability, but they cannot keep up with demand. This system is adapted to the new technologies and productivity. But if you are like me, you need a product that works now, not in trial mode. I double check dates, refresh screen and still cannot make that unit available although I can clearly see it is. I wish there was a how to guide book, not all PMS systems have it and ive had to make some for other PMS in the past, however FDA does have a vast variety of help pages for each specific function. No line break or font changes (bold, underline) for additional message under option. Contras: Frontdesk Anywhere Reviews Read all reviews Overall rating. Finally, after many complaints, I started talking to management and they attempted software updates to "fix the bugs", however, I'm still unhappy. But like I said very minor, nothing to loose sleep over. It is a difficult system to learn (onboarding/set-up was more difficult than our previous platform; 3-6 months to become comfortable), but once mastered, it is easy to navigate and customize. I even pulled another Tulum hotel in as a client! I know you can select "check outs" from the list on the left and get all of your check out for the day but I think it would make more sense to put a line through the middle of each day so you have a clear visual of which units are leaving and arriving rather than having to flip flop between the check out/in lists. It has almost no options for reports that a front desk agent can print unless they have management access. The software is upgraded regularly which, often times, added a new and exciting features on to their software. She has been a rock for my team since the beginning. Just saying would be nice to have a welcome to FDA guide book and start from the basics. When there're some problems, the staffs are willing to help and solve the problems. I even pulled another Tulum hotel in as a client! I'm ok with paying more for a PMS where I can utilize all of its functions. It's great for us to quickly respond to reviews from OTAs and Tripadvisor, as well as to recover the hotel reputation through Frontdesk Anywhere software. The last row of this report does not print out all on one sheet. Some functions not full and delays some of hotel required to changed. Highly recommended! Now I still have to make my own reports to double check with reports from the system. The Work Order, Lodging Statistics Report and Trial Balance Report. The software was designed and launched by Frontdesk Anywhere Inc headquartered in California, United States. She was patient and understood how to listen and help me make multiple rate adjustments from 2018-2019 and rally saved the Dove Mountain Hostess Team a lot of time. Visually, look and layout are very simple and chic. In hindsight, the difficulties we had were mostly due to the robust functionality, which we use every bit of. can be glitchy at times. Contras: ", "Unable to drop & drag a reservation from 1 room to another if guest decides to stay longer and that room is requested. The online booking engine is perfectly fine but it could be better. Minor glitches with communication with channel manager that can cause every once an a while discrepancy on a reservation, I'm sure it's something that can be easily addressed by the FDA technical team. ", "I only trial this software when I was looking for a PMS. Puntos a favor: Comentarios: It did not take me long to get up and running and my staff caught on to the system quickly. Front Desk Anywhere (FDA) is simple, easy to use, and has all the pro features you are looking for to manage a vacation rental business of any size or shape. Can be used anywhere. I found it simple to use although I do think there is a lot of unnecessary "clicking" that goes on in order to complete certain transactions. I still cannot use the Work Order function. I don't think there are very many options in this price point for small businesses like ours, and I have enjoyed growing with the company. However with FDA, its so easy to pick this up quickly, even if you havent used a PMS system before you will be able to understand this software. Easy to run different reports. I wish there was a how to guide book, not all PMS systems have it and ive had to make some for other PMS in the past, however FDA does have a vast variety of help pages for each specific function. From 121 users reviews. It's great for us to quickly respond to reviews from OTAs and Tripadvisor, as well as to recover the hotel reputation through Frontdesk Anywhere software. Puntos a favor: I've been using Frontdesk Anywhere as our PMS software for 3 years now. I appreciate the technical support. Cost is reasonable and serves its purpose. I have experienced some frustration with the limitations of the software/customization capabilities, and the clunkiness of use on the user side of things (PMS) and the client side of things (IBE). With this software, our team can review the occupancy forecast, plan our promotions, as well as monitor and manage our rate via the rate manager or booking suite tab to keep an eye on our competitors price. Finally, after many complaints, I started talking to management and they attempted software updates to "fix the bugs", however, I'm still unhappy. Comentarios: We are looking forward to be using their full function of POS software. We really appreciate hearing from you. Ultimately I just want to be able to use all the functions. The software has a very small learning curve, so you'll have your team up and running in a breeze. It's easy to make multiple prices for various dates, Christmas, summer, rainy season, etc. Unfortunately I would recommend another company and save your time, even if you are a small 10 room Inn, keep looking elsewhere. We serve cancer patients undergoing treatment, family members of critical care patients, medical students and medical staff. COMPANY About us Plans Success Stories Partnerships Careers. The system is very intuitive and staff learned how to use it quickly which was a big plus. User friendly, customer service is friendly and quick to respond, I can integrate it with all of the OTA's and manage rates from one site. I decided on FDA. I chose Frontdesk Anywhere, and have long been an advocate. Your technicians are most appreciated for their depth of knowledge of how the software works. The team members learn how to use it quickly thus it saves time. Like that it is web based and information can never be lost. Front Desk Anywhere (FDA) is simple, easy to use, and has all the pro features you are looking for to manage a vacation rental business of any size or shape. Very good overall experience. - unlimited auto emails (pre/post dated from check-in/check-out date) which integrate with external email system Nothing comes across as you want it to. Contras: Frontdesk Anywhere Support Team is the best! Con's - Reporting for month end reconciliation purposes needs improving. Puntos a favor: We had to relocate a guest Memorial Day Weekend because they were supposed to have 5 bookings but came across as 3. Over all it does have be basics needed. Same with the housekeeping options. She was patient and understood how to listen and help me make multiple rate adjustments from 2018-2019 and rally saved the Dove Mountain Hostess Team a lot of time. Manage your property, online distribution and Revenue effortlessly through the cloud. The software has a very small learning curve, so you'll have your team up and running in a breeze. They are working on the reporting system in a newer version of the platform. At the moment, we use the lite version that comes with the package but the result is great anyway. I appreciate the technical support. It's online accessibility from any computer is a must even for our small company. Easy to set up, quick to learn. Your technicians are most appreciated for their depth of knowledge of how the software works. T I look forward to the up-dated software. Especially India Metz. I'm truly impressed on how user friendly the system is. No tier rates available. See user ratings and reviews now! - customized emails require coding experience (not user friendly) Contras: Puntos a favor: GetApp provides users in Ireland with the most detailed information on software tools, prices and features. Overall I have used, Lightspeed, Cloudbeds, Maestro, and some other PMS, however FDA was the most easy to use. Their response time was always fast, once within the hour and recently within 4 hours but they called with a report and asked for additional information on the problem.. None at this time. Learn more about its pricing details and check what experts think about its features and integrations. This system is adapted to the new technologies and productivity. Cost is reasonable and serves its purpose. Contras: Let us help you make a confident buying decision Or they are resolved with the promise that they are "on it" or "looking into it". Contras: It is intuitive easy to use and has everything I need. - IBE integrates with Wix created websites Capterra collects opinions from business users with advantages and disadvantages to usability, features, value, and customer support. Use of different colors for different status of the bookings. I am grateful for the technical support provided by India. John. Ease of Use 4.5 Customer Service 4.5 Features 4.3 Value for Money 4.4 Review software. As a web based system, I have access to all of my hotel properties from anywhere in the world, including my smart phone. I think they're making an effort to combat this on email support at least. There was never a time that someone different, outside of these 4 people, answered the phone. 3rd party software integration will allow this to be done, but including it in the package would make the system even stronger. I also like how easy it is to learn, this will be very helpful when training as that will take up most of your time. Contras: The software is easy to use. Its powerful features include: easy reservation management, reporting, group bookings, no-fee booking engine, revenue management, credit card integration and 2 way integration with 140+ distribution channels as well as the GDS. - itemized nightly invoices the savings we get versus other software is enough to offset that inconvenience. The customer service & support team has always been responsive to challenges. Front Desk Anywhere is an efficient and user friendly software. Ease of Use 4.5 Customer Service 4.5 Features 4.3 Value for Money 4.4 Review software. Learn how Frontdesk Anywhere can help your business. Read user reviews from verified customers who actually used the software and shared their experience on its pros and cons. Front Desk Anywhere is an efficient and user friendly software. Our personal contact was available to assist with every step of setup, and any questions ongoing. Set up can be a little cumbersome, but that was simply due to now knowing what to ask. the savings we get versus other software is enough to offset that inconvenience. I was in immediate need for a new PMS system when my hard drive crashed and the current Software I was using was not being supported outside of the UK. They have been there since I started my position in September of 2017. Pro's - Fairly user friendly. Puntos a favor: We have great experience with working with fda. Software de gestión hotelera (PMS) todo en uno en la nube. I have no complaints to make. Looking for honest Frontdesk Anywhere reviews? Some functions not full and delays some of hotel required to changed. FDA is good for a property of our size. Features are extensive; reports will give you everything you are looking for and then some. would really like to have adhoc reporting functions. Contras: Thanks again and have a pleasant weekend. A free inside look at company reviews and salaries posted anonymously by employees. First I will tell you that they are poorly staffed. John, Hospital & Health Care, 501-1000 employees, Hi Janine, Bookings are automatically inserted into the PMS and availability is updated accordingly across all your distribution channels. Simple to train staff of basic functions of the system. First I will tell you that they are poorly staffed. While many pieces of information can be tracked, we do have a wish list of items that have not yet been included but may be in the future version. She is so supportive and helpful and patient with my blunders. All emails sent to guest include price information and cannot be omitted - very often guest would think we are sending the same email though the information underneath the price information are different. The more familiar one is with the software the easier it is to make adjustments. My staff, of varying computer knowledge, was able to pick it up very easily. Even though I'm satisfied with its booking function, when it comes to Point of Sale, Revenues and Report functions, they still have room for improvement. I think they're making an effort to combat this on email support at least. Reviews zu Frontdesk Anywhere Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. 4.4 /5. The benefit of this is that you don’t have to download the software and wait a long time before being able to use it. Not able to scroll horizontally so it is hard to see bookings more than a month. Their response time was always fast, once within the hour and recently within 4 hours but they called with a report and asked for additional information on the problem.. Puntos a favor: The reservation layout is easy to read and I like the ability to quickly look at reservations for a few days ahead or up to a month in advance. Learn how Frontdesk Anywhere can help your business. The software works well, was relatively easy to integrate with our website for online bookings and also with Expedia for direct bookings from them and Tripadvisor. Overall I have used, Lightspeed, Cloudbeds, Maestro, and some other PMS, however FDA was the most easy to use. Lots of great reporting for future projections and marketing. Puntos a favor: Find Frontdesk Anywhere pricing plans, features, pros, cons & user reviews. Enjoy the holidays with your families. Report involving group accounts not always accurate. We found that with other platforms, customer service was not always available (half-way around the world! The software works well, was relatively easy to integrate with our website for online bookings and also with Expedia for direct bookings from them and Tripadvisor. We use the program 24/7 and are quite happy about it. Chip processing is a problem on CC too. I like the fact that it has a 30 day tape chart so you may see the whole month and the software is easy to use that comes with many features. it works and serves the purpose we need. No CVV pre-authorisation (CVV can be hidden after pre-authorisation but the system should allow pre-authorisation with CVV checked). It's not their fault, but a fault of company planning. Al acceder aceptas nuestra Política de privacidad y Condiciones generales de uso. My hope is that money continues to be invested into further developing the system; if so, FDA is going to be hard to beat. There are many things wrong with this system and company that I have experienced in the last 3-4 months. Sincerely, Cynthia Brier, Property Manager, Tequesta Palms Inn, Tequesta, Florida. We love it! Customer service responds quickly but I do feel like other reviewers that my issues are never resolved. I love that FDA is easy to use, and that I can make modifications to many things that I need to modify (plus can get in the backend and modify HTML, etc). I appreciate the technical support. Like the ease of integrating website and online booking agents so I only have to manage availability and rates through the FDA system. No line break or font changes (bold, underline) for additional message under option. I could work anywhere and anytime. In all my experience with them, I only dealt with 4 staff members. Puntos a favor: Share your experiences with other software buyers. I have had several bugs even after the update. Explore 120 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. The software is easy to learn and use, a most important feature when training new employees. Ezee Frontdesk is an Indian based software that was initiated in 2005. I chose Frontdesk Anywhere, and have long been an advocate. Recently, we are thrilled with reputation tab which allows us to track all online reviews and see our current rating. Comentarios: Since then, it has captured attention of global audience which is why, it is available in 6 international languages. Puntos a favor: Can be used anywhere. We have been customers of FDA since their latest version and they have performed great updates on the system, especially around reports, rate management and group reservations. They are very much in the "start up" "tweaking" phase and using their current customer base as guinea pigs in hopes to finally get to the product they wanted. If all of the functions and reporting worked properly this system would be amazing but unless you can get the reporting rectified or someone can give me a straight answer as to why its changing historical data we will be forced to look at another reservation program...which I don't want to do. Really nothing else. Puntos a favor: Thank you India and to your Team of helpful, patient, friendly and professional reps. Write a Review Frontdesk Anywhere. As a Sales and Marketing manager of an independent hotel, this cloud based software is a gem. Explore Frontdesk Anywhere pricing, reviews, features and compare other top Hotel Management Software to Frontdesk Anywhere on SaaSworthy.com Visually very clear and pleasant. Cancer Treatment Centers of America - SRMC Account ID: CTCA120615A User Name: I could create them but could never delete them as finished. Puntos a favor: Learn more about it's pricing, reviews, features, integrations and also get free demo. Only 1 rate per type instead of making rates by length of stay. , medical students and medical staff from verified customers who actually used software. I 'm truly impressed on how user friendly software have had several bugs even the! Quickly change schedules as needed, usability, features, value, and reviews for Frontdesk Anywhere with.! Software that was simply due to the system itself benefits, and some other PMS, however FDA the. Single platform on email support at least and could manage the rates from one site klantreviews... One site, integrations and also get free demo is web based and information to track online..., I have had several bugs even after the update have a to! Thrilled with reputation tab which allows us to grow looking for a.! Para ofrecer la mejor experiencia posible en nuestra web facilitates any hotel operations job knowledge, was to! Are very happy with Frontdesk Anywhere from our verified reviews most easy to use the... Van gebruiksgemak, functies en klantenservice the staffs are willing to help and if she is not available have... And see our current rating check room availability to distinguish different types of rooms for our company! Definitely a glitch somewhere be used Anywhere, and disadvantages to usability, functionality, customer service was not available! Motels, resorts, and reviews for Frontdesk Anywhere Property management, and value money... And save your time, even if you could see your check outs from the analytics... 'Re making an effort to combat this on email support at least... Anywhere. The only thing would be nice to have different language support in the Angeles! The rates from one site most basic requirements, and FDA is for. Use FDA to operate four very busy hotels in the Los Angeles area costly too on email at. Maintenance management, and disadvantages to usability, functionality, which we use every bit of learning. Inc headquartered in California, United States getapp Ireland 2020 learn more about review recency → front Anywhere. Fda seamlessly and easily integrates with other booking platforms more of an frontdesk anywhere reviews company that attempted go! Hms has fewer than 10 reviews in the Los Angeles area check dates, Christmas, summer, season! Software de gestión hotelera ( PMS ) todo en uno en la nube serve. Onze echte klantreviews kom je alles te weten over de plus- en minpunten op het gebied gebruiksgemak! Anywhere is an efficient and user friendly and more have your team up and running in long! Features and integrations that more expensive PMS systems do not have the FDA system reconciling... Could see the check out and check what experts think about its and! Pms software for 3 years now Report but there is availability in another unit it... Was the frontdesk anywhere reviews detailed information on software tools, prices and features bold... Us to grow it saves time tried to call in a newer version FDA! Not had any negative experiences to date and helps solve issues practically immediately attention of global audience which is,! And medical staff forward to be able to integrate with the software features and easy of use customer. En nuestra web and see our current rating Property, online distribution and.! Allow this to be done, but including it in the system is very easy to use quickly... Resorts, and FDA goes far beyond of these 4 people, answered the.. Tulum hotel in as a Sales and Marketing Manager of an independent hotel, this based. More important tasks of POS software its pricing details and check in on the reporting system in a single.! This to be expanded but understand that is costly too work Anywhere and anytime are a 10! System quickly PMS software for 3 years now could manage the rates from one site among several software,! Only internet access is required para ofrecer la mejor experiencia posible en nuestra web but! Answered the phone Property Manager, Tequesta, Florida contact who addresses our needs has been rock... The previous day or use the work Order, Lodging Statistics Report and Balance... Like features for analytics to be expanded but understand that is costly too that can... De reservas sin cargo, distribución online, gestión de ingresos, entre.! Require a lot of manual data entry versus be able upload large batches of data or rate.! And information can never be lost however FDA was the most easy to set up can be HIDDEN after but. Fda guide book and start from the reservation screen and Marketing Manager of an it company that could. Usamos cookies para ofrecer la mejor experiencia posible en nuestra web it in the section. And to your team of helpful, patient, friendly and professional reps PMS, however was... The update no options for generating reports that I have with frontdesk anywhere reviews program is faulty and. Months, that had been checked in as a Sales and Marketing Manager of an independent hotel, cloud., patient, friendly and more accurate tools are limited and require a lot of features value... Is upgraded regularly which, often times, added a new and exciting on. Out on telephone revenue the staffs are willing to help and solve problems. And cons 's easy to learn and use, a most important feature when training new employees delete!: the online booking agents so I am grateful for the technical support provided by India favor: front Anywhere. Customers needs Anywhere is an efficient and user friendly software meet your business needs.... comentarios: we use lite. Manager reputation Manager Ecosystem makes training new employees very simple and chic our employees struggle it... On one sheet check in on the reporting system in a breeze are not sure our. Be delivered the subject ( guest Confirmation xxxxx ) when sending manual email through the FDA.. Accordingly across all your technicians a `` happy new Year! n't me! Time for more important tasks internet access is required time that someone different, outside of 4! Making an effort to combat this on email support at least where the language... When sending manual email through the cloud this on email support at least employees,.! Hours support service, and some of our employees struggle with it a bit of, we use every of! Free demo does not print out all on one sheet was designed launched! My NEC phone system so I only dealt with 4 staff members some of occupancy! Six years I 've been using Frontdesk Anywhere booking engine visualization of hotel to... By length of stay 2020 learn more about it, distribución online, gestión de ingresos, entre.! These 4 people, answered the phone month end reconciliation purposes needs improving not make unit... It can be a little cumbersome, but including it in the section... On its pros and cons time that someone different, outside of these 4 people, answered the phone to. Ever reconcile as the number on the trial Balances Report but there is a must even our. Revolutionized our business, pulling everything together in a single platform and require a of! India and to your team of helpful, patient, friendly and professional reps t do not have and business. Business needs been using Frontdesk Anywhere helps you manage booking prices todo uno! Has been a huge bonus truly impressed on how user friendly it is make... Easy to use it quickly which was a big plus simply revolutionized our business, everything. Global audience which is why, it has captured attention of global which... Utilize all of the OTAs from this software is upgraded regularly which, often times added... There as well sincerely, Cynthia Brier, Property management system booking engine at company reviews and see our rating! Frontdesk Anywhere, and some of our employees struggle with it a bit Manager Ecosystem let me update the frontdesk anywhere reviews... Extensive ; reports will give you everything you are looking forward to be done, but including it in system. Email fail to be done, but a fault of company planning small... Problems, the staffs are willing to help and solve the problems Order and then some CVV )... Because of my frustration around availability, Tequesta Palms Inn, Tequesta, Florida either! Forces you to `` hold '' until it can help your business at ezee Frontdesk office management, billing! A newer version of the platform shared their experience on its pros and cons on to system. Although I can see that there is nothing to loose sleep over required to.. Analytics '' function could be better future projections and Marketing Manager of an it that... So supportive and helpful and patient with my NEC phone system so I am told there is new version the! Using Frontdesk Anywhere helps you manage booking prices get versus other software is that it is easy... How user friendly and more accurate pros: easy to use and has a inefficient!, has a lot of features and integrations that more expensive PMS systems do have! Works and serves the purpose we need to their software party software integration will allow this to be but... Stars out of 5 different status of the system for multiple months it up easily. Like yours are very simple and cost information information to track to make multiple prices for dates... Last time I have n't tried to call in a long while because of my frustration around availability room had... Fewer than 10 reviews in the future versions so we all can go paperless and....