How can I track my order? Shipping & Delivery. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. The contact details of the seller can be Returns & Refunds. Please note that certain items marked as non-returnable on product page are not eligible for return. DarazMall - offers 100% Authentic Products from Authorized Top Brands in Pakistan with 14 Days Return Policy and Express Shipping to ensure the best possible shopping experience in Karachi, Lahore, Islamabad, & across Pakistan. Applied for Daraz's return policy. At Daraz we are always committed at delivering you the best experience. Non-DarazMall items: 7 Days; Return and refund. For device-related issues after usage please contact the brand warranty provider directly (if applicable). Eligible for return if the item is "No longer needed". Televisions, Headphones, Speakers, Cameras, Lenses, Flashes, Filters & Musical Instruments, Lawn & Garden, Home Improvements, Household & Home Storage Supplies & Home Décor. For software-related technical issues or installation issues in items belonging to the software category, please contact the brand directly. Women's Intimate Apparel & Men's Innerwear. Not eligible for return if the item is"No longer needed. Non-DarazMall items: 7 Days; Return and refund. As proof of drop off you will be given a receipt. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Not eligible for return if the item is"No longer needed, Clothing, Apparel, Bags, Shoes & Accessories. What are the most common reasons for delivery delays? Questions Fashion products can be tried on to see if they fit and will still be considered unworn, The product must include the original tags, user manual, warranty cards, freebies and accessories, The product must be returned in the original and undamaged manufacturer packaging / box. Following the return policy, customers should fill out customer details and tracking number of the order, while ensuring that all the items are included and is packed to the original condition. For brand warranty, please refer to the, Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival), Delivered Product is incorrect (presentation different on website) / incomplete (missing parts), Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible What is Daraz’s Returns Policy? for selected products only, The product must be unused, unworn, unwashed and without any flaws. Refund only. Returns Policy. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. Daraz reserves the right to take any further action it deems appropriate in such instances; Back to Top E. RESELLING DARAZ PRODUCTS. Does this mean return policy ? Toy vehicles are not eligible for refund. However, you can try them if you want! DarazMall items: 14 Days; Return and refund. Payment Options to Suit Every Style You can choose to pay through a credit/debit card, opt for cash on delivery or even go for EMI (easy monthly instalments). Please check your phone for the download link. For software-related technical issues or installation issues in items belonging to the software category, please contact the brand directly. Daraz, Sri Lanka’s largest online marketplace platform, partnered with Sri Lanka Post to enable easy returning of packages for all its customers, through the extensive post office network.. Not eligible for return if the item is "No longer needed". Can't find the answer you are looking for? Click on ‘Return’ against the item you wish to return or exchange 4. For device-related issues after usage please contact the brand warranty provider directly (if applicable). Not eligible for return if the item is"No longer needed, Clothing, Apparel, Bags, Shoes & Accessories. Non-DarazMall items: 7 Days; Return and refund. Not eligible for return if the item is "No longer needed". put tape or stickers on the manufacturers box. For selected categories, we accept a change of mind: Men’s Fashion, Women’s Fashion, Men’s bags, Women’s bags, Luggage & Suitcase, Bedding, Bath. DarazMall items: 14 Days; Return and refund, Non-DarazMall items: 7 Days; Return and refund, Not eligible for return if the item is"No longer needed". To return I have to go to Khilgong pick up point (nearest pick up point of Daraz from my home) where it costs 300 taka and my product price is 250 taka.. Phones, Tablets, Earphones & Headsets. Conditions Prior To Daraz Refund Policy. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. The product … The time required to complete a refund depends on the refund method you have selected. Exceptions are women's intimate apparel, men's innerwear, swimwear, eyewear, jewellery, Eligible for return if the item is "No longer needed". For device related issues after usage or the expiration of the return window, seller warranty or brand warranty could be given by the seller. If your product is eligible for a refund, you can choose your preferred refund method based on the table below. Fashion products can be tried on to see if they fit and will still be considered unworn, The product must include the original tags, user manual, warranty cards, freebies and accessories, The product must be returned in the original and undamaged manufacturer packaging / box. You return the product! Returns Policy. Duffel Bags are not eligible for return if the item is "No longer needed". Click here Daraz, the leading e-commerce platform, has launched a new service in Karachi, Lahore, Islamabad and Rawalpindi, offering customers free-of-cost return pick-ups to make the return process much more convenient. The available return options (pickup/drop-off) will be displayed in this form. If the product was delivered in a second layer of Daraz packaging, it must be returned in the same condition with return shipping label attached. How do I pay on Daraz? Not eligible for return if the item is "No longer needed". Refunds Policy Sign in to your Daraz Account, select My Orders. Select the order you wish to return and click on the Manage Order button. Following the return policy, customers should fill out customer details and tracking number of the order, while ensuring that all the items are included and is packed to the original condition. For more information view the complete list of non-returnable items. "Click Here" to view the policy for Overseas Products. If you ordered multiple items select the item (s) that you wish to return. Neither Daraz nor the postal services will accept packages that do not adhere to this policy. Exceptions are women's intimate apparel, men's innerwear, swimwear, eyewear, jewellery, Not eligible for return if the item is "No longer needed", Laptops, Certified Refurbished Laptops, Components, Processors, Projectors, Storage, Printers, Scanners, Headsets, Headphones, Speakers, Consoles & PC / Video Games. for more information please click here. The contact details of the seller can befound Sign in to your Daraz Account, select My Orders. Non-DarazMall items: 7 Days; Return and refund. For seller warranty, please contact the seller. Daraz Online Shopping in Bangladesh - Daraz.com.bd is Bangladesh's No.1 Online Shopping Store Featuring 3+ Million Products at Low prices with Cash on delivery in Dhaka, Chittagong, Khulna, Sylhet and across country. put tape or stickers on the manufacturers box. watches, duffel bags, shoe-care. Televisions, Headphones, Speakers, Cameras, Lenses, Flashes, Filters & Musical Instruments, Lawn & Garden, Home Improvements, Household & Home Storage Supplies & Home Décor. Refunds Policy. For more information view the complete list of non-returnable Refunds Policy. for selected products only, The product must be unused, unworn, unwashed and without any flaws. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. Advertisements on daraz.in We use third-party advertising companies to serve ads when you visit our Website. Not eligible for return if the item is"No longer needed". Not eligible for return if the item is "No longer needed". For more information please click here. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. Returned through the website but at first they didn't give me the option to send the return method to Currier Survice. Read in Nepali: How to Return plus Daraz’s new drop off policy.. How to Return a Product in Daraz. The available return options (pickup/drop-off) will be displayed in this form. The shipping fee is refunded along with the amount paid for your returned product. If the product was delivered in a second layer of Daraz packaging, it must be returned in the same condition with return shipping label attached. Try & Buy benefits shall be applicable only if the product was bought when the item was on Try & … For overseas products, please refer to the product page to check the applicable return reasons. Yes, Daraz’s return policy means that you don’t have to face any problems in case you don’t like your purchase or if the product received is defected/wrong. found on the invoice. Still need help? Unfortunately, on rare occasions a product may not arrive as per your request. For seller warranty, please contact the seller. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. Payments & Wallet. Click 'View all' link under 'My Orders'. Toy vehicles are not eligible for refund. For more information please click here. Orders purchased from Daraz Mall can be returned up to14 days after receiving the order whereas orders purchased from non … items. For device related issues after usage or the expiration of the return window, seller warranty or brand warranty could be given by the seller. Not eligible for return if the item is "No longer needed", Laptops, Certified Refurbished Laptops, Components, Processors, Projectors, Storage, Printers, Scanners, Headsets, Headphones, Speakers, Consoles & PC / Video Games. Does Daraz offer installment plans? Select the order you wish to return and click on the Manage Order button. Fill in the Return Form. Click on Return Items. Neither Daraz nor the postal services will accept packages that do not adhere to this policy. Select the item you wish to return. The product should be unused, unworn or unwashed. Duffel Bags are not eligible for return if the item is "No longer needed". To cancel and return ordered items, please log-in with your account here. DarazMall items: 14 Days; Return and refund. DarazMall items: 14 Days; Return and refund. Reselling Daraz products for business purpose is strictly prohibited. You are not required to give any contact details but please ensure to mention return number and tracking number (recommended being printed but also can be written in a paper) when handing over the package. DarazMall items: 14 Days; Return and refund. It has a wide and assorted range of products including clothing, electronics, mobile phones, home and living, health and beauty and much more. Do not For any other issues with the product you may contact Daraz – Contact: Try & Buy: 10 days. Fill in the details and raise a return request Once you raise a request, you’ll get an email and SMS confirming that your request is … Not eligible for return if the item is"No longer needed". Contact us through LIVE CHAT and we will assist you. In the My Order section, tap on View All. Frequently Asked Click on Return Items. For other concerns, feel free to visit our Help Center Page here . Policy List. [Read this blog to learn how to return Daraz order in Pakistan 2020] Frequently Asked Questions Warranty Policy Brand Contact List, Success! Warranty Women's Intimate Apparel & Men's Innerwear. How should I pack the items for return? In short, you simply return and get refunded if your Daraz purchase wasn’t satisfactory. Fill in the Return Form. Select the order you wish to return and click on the Manage Order button. To Return Daraz order, Open Daraz App and tap on Account. on the invoice. Back to Top F. TAXES "Click Here" to view the policy for Overseas Products. Please note that certain items marked as non-returnable on product page are not eligible for return. Additionally, the platform has a generous return policy to make sure that they are keeping their customers happy in every way possible. Tap the order you wish to return and then tap on the return button. Non-DarazMall items: 7 Days; Return and refund. What is DarazMall's return policy? Vouchers & Promotions. Refunds Policy Sign in to your Daraz Account, select My Orders. If any unauthorized personnel is found committing the above act, legal action may be taken against him/her. For overseas products, please refer to the product page to check the applicable return reasons. watches, duffel bags, shoe-care. For brand warranty, please refer to the, Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival), Delivered Product is incorrect (presentation different on website) / incomplete (missing parts), Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible Brand Contact Sign in to your Daraz Account, select My Orders. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. If your item arrived in defective / damaged or incorrect / incomplete condition, a refund will be issued. This policy shall be applicable selectively (geographical coverage, product, customer and time periods). If you are unsatisfied with any aspect of your order, we have a simple 7-day return or exchange policy. Returns Policy If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. 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